Cookie Policy

Cookies are small text files stored on your computer or mobile device when you visit websites. They are widely used to make websites work more efficiently, improve the user browsing experience, and provide usage statistics to site administrators. Cookies do not scan your device or harm your operating system.

• Session Cookies:These are temporary files that expire once you close your web browser.
• Persistent Cookies:These remain on your device for a set period or until you manually clear them.

We use cookies to enhance your online learning experience, verify your login sessions, prevent account sharing abuse, analyze site traffic patterns, and deliver personalized student dashboards. We do not use cookies to collect personal identity records for sales or marketing profiles.

We group our cookies into three main categories based on their purpose: essential, functionality, and performance analytics.

• Strictly Essential:Necessary for account authentication, secure logins, routing server requests, and security firewalls. These cannot be disabled.
• Functionality Preferences:Remember your settings (such as light/dark mode preference or selected language) so you do not have to reset them on every visit.
• Performance & Analytics:Collect anonymous data on how visitors move through the platform to help us debug errors and optimize load speeds.

We utilize trusted external sub-processors to monitor platform health and analyze usage trends. These third parties may set cookies on your browser when you interact with their services embedded in ZisuGen.

• Google Analytics:Helps us analyze web traffic. No direct identity (e.g. name or email) is shared with Google.
• Firebase Web Auth:Saves your authentication tokens securely so you stay logged in.

You have the right to accept or reject cookies. Most web browsers automatically accept cookies, but you can change your browser settings to block them. When you first visit ZisuGen, a cookie consent banner will be displayed at the bottom of the screen, allowing you to accept all cookies or customize your preferences. You can modify these settings at any time through the "Cookie Settings" control panel.

Softgen Solutions may modify this Cookie Policy at any time. When updates are published, we will change the revision date at the top of this page. We encourage you to check this page periodically for updates.